Best Practice Dialogue I.A3
Easing the burden today, going digital tomorrow – how XJG and others are helping the justice system on its path to digitalisation
Best Practice Dialogue I.A3
Easing the burden today, going digital tomorrow – how XJG and others are helping the justice system on its path to digitalisation
Digital justice does not happen overnight. Rather than waiting for the perfect solution, Project XJG starts where work is currently being done: within existing procedures and systems. Structured data from air passenger rights claims instead of mountains of paper, automated integration with existing specialist procedures instead of repetitive clicking, and support with calculating pension rights equalisation – precise, transparent and noticeably faster. The real highlight, however, is not simply the reduction in workload. Every step towards automation is also a learning step: it reveals what data the judiciary really needs, where automation is effective, and where human intervention remains indispensable. In this way, the path to a digital judiciary itself becomes a process of discovery – easing the workload today, gaining understanding tomorrow, going digital the day after tomorrow.
The presentation demonstrates how three specific building blocks can form a viable model for the digitalisation of existing case files – and what others can take away from this for their own procedures.