Communication platforms and online litigation procedures can consolidate information, structure processes and enable those seeking justice to prepare, submit and track their claims digitally. However, new technical possibilities do not automatically result in access to justice that is simpler, more transparent and more reliable for everyone.

The key design question is therefore how digital procedures can structure legal matters without overlooking individual circumstances or creating new barriers. A lack of digital skills, language barriers, poor accessibility and inadequate technical equipment can hinder access just as much as insecure identification procedures or unclear data protection standards.

The forum asks:

• How must communication platforms and online litigation procedures be designed so that they speed up proceedings whilst at the same time safeguarding the rule of law?
• What technical, data protection and organisational requirements are needed to ensure inclusive digital access?
• And what role will the courts and the legal profession play in future to ensure that digital simplification does not lead to reduced legal protection or new forms of exclusion?